1 Definitions​

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"Organiser" means Padel Paradise Retreats. "Guest" means the individual(s) named on the booking. "Retreat" means the specific package (Group or Bespoke) detailed in the itinerary. "Price" means the total amount payable for the Retreat.
 

2 Booking and Payment
 

2.1 Initial Deposit:

• Organised Group Retreats (e.g. May Retreat): A deposit of €1,000 per person is required at the time of booking to secure your room/bungalow at Boho Club and your Coaching block at NAC padel club.

• Bespoke Private Retreats: A custom deposit (based on the accommodation/itinerary) will be specified at the time of the proposal.

2.2 Balance Due Dates:

• Organised Group Retreats: The remaining balance is due 1 month (30 days) before the retreat start date.

• Bespoke Private Retreats: The remaining balance is due 2 months (60 days) before the retreat start date.
   

2.3 Late Bookings: For bookings made after the balance due date, 100% of the Price is due immediately. Failure to pay the balance by the specified date results in forfeiture of the deposit.
 

3 Cancellation by Guest and Non-Refundable Costs
 

3.1 The 48-Hour Grace Period: If the Guest cancels within 48 hours of the initial booking date, they will receive a refund of the amount paid, minus a 50€ administrative fee.
 

• Note: For certain accommodation partners, the fee may be non-refundable from the moment of booking. The Organiser will notify the Guest of this prior to payment.
   

3.2 Refund Schedule (Post 48-Hour Grace Period):

• Cancellation more than 3 months (91 days) prior: Refund of all amounts paid, less the 50€ administrative fee and any non-refundable accommodation fees.

• Cancellation between 1 and 3 months (31-90 days) prior: Refund of 50% of the deposit paid, less the 50€ administrative fee and any non-refundable fees already committed to third-party suppliers (e.g. hotels, padel clubs, etc.).

• Cancellation less than 1 month (30 days) prior: Strictly no refund.
   

3.3 No‑show: No refund. The Guest is strongly advised to obtain travel insurance covering cancellation and medical emergencies.

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3.4 All refunds will be processed to the original payment method and the lead booker only.

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4 Cancellation or Variation by the Organiser

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4.1 The Organiser reserves the right to cancel or materially alter the Retreat where necessary. Where the Organiser cancels the Retreat, the Guest will be offered either an alternative date or a full refund of amounts paid for the Retreat.

4.2 The Organiser shall not be liable for consequential losses, including but not limited to travel costs, loss of earnings or other expenses incurred by the Guest.

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5 Health, Fitness and Medical Disclosure

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5.1 The Guest warrants that they are physically and medically fit to participate in the Retreat activities. The Guest must disclose any medical condition, injury, disability or medication that may affect participation.

5.2 The Organiser may require a medical certificate or refuse participation where safety is a concern.

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5.3 By booking this retreat, the Participant acknowledges that the program includes physical activities (including but not limited to Padel and Biohacking treatments). The Participant confirms they are in good physical health and have consulted a physician if they have any underlying conditions. The Participant agrees to listen to their own body and stop any activity that causes pain or discomfort. Padel Paradise Retreats acts as an organizer and, while we partner with insured venues (Hotels/Clubs), the Participant accepts that they are participating in these activities at their own risk and are responsible for maintaining their own personal travel and medical insurance.

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6 Liability and Waiver

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6.1 To the fullest extent permitted by law, the Organiser, its employees, agents and suppliers shall not be liable for personal injury, death, loss or damage to property arising out of participation in Retreat activities, except where caused by the Organiser’s proven negligence.

 

6.2 The Guest accepts all risks associated with padel, yoga, spa treatments and related activities and agrees to follow all safety instructions issued by staff and suppliers.

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7 Photography and Marketing Consent

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7.1 Professional photography and videography is included in the Retreat. By default the Guest grants the Organiser a perpetual, worldwide, royalty‑free licence to use images for promotional and marketing purposes.

7.2 The Guest may opt out of marketing use by notifying the Organiser in writing prior to the Retreat.

 

8 Behaviour and Removal

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8.1 The Organiser may remove any Guest from the Retreat without refund where the Guest’s conduct endangers others, materially disrupts the Retreat or breaches venue rules. The Guest remains liable for any costs incurred.

 

9 Data Protection

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9.1 The Organiser will process personal data for booking administration, communication and provision of services in accordance with applicable data protection law. The Guest consents to such processing and to the transfer of data to third‑party suppliers where necessary to provide the Retreat.

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9.2 Your privacy matters. All personal data is encrypted and used solely for legal compliance and retreat coordination.

 

10 Force Majeure

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10.1 Neither party shall be liable for failure or delay in performing obligations caused by events beyond reasonable control, including but not limited to acts of God, pandemics, government action, strikes, natural disasters or supplier insolvency. In such event the Organiser will offer alternatives or refunds as appropriate.

 

11 Insurance Recommendation

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11.1 The Guest is responsible for obtaining adequate travel, medical and cancellation insurance. The Organiser’s insurance does not cover the Guest’s personal travel arrangements or personal belongings.

 

12 Governing Law and Jurisdiction

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12.1 These Terms are governed by the laws of Spain. The parties submit to the exclusive jurisdiction of the Spanish courts in respect of any dispute arising out of or in connection with these Terms.

 

13 Acceptance

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13.1 By checking the required boxes on the booking form and submitting payment, the Guest confirms they have read, understood and accepted these Terms and Conditions in full.

 

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